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Why Trust Us?

GEMaffair.com has been an online jewelry retailer since 1996. With over 20 million in sales and 200,000 transactions, GEMaffair.com is quickly becoming the online resource for fine jewelry. We are committed to providing our customers with quality products, information on our products for an informed buy, affordable prices, and of course an online shopping experience that is both simple and safe.

Many people wonder whether online shopping is right for them. You may be asking yourself, "Why Trust GEMaffair?"

Secure Checkout

Secure Checkout:

GEMaffair.com uses Paypal.com for all payment processing. There is no other company who has processed more online transactions safetly than Paypal. 58,000 new shoppers sign up and use the Paypal payment system every day. They are the industry leader, the most trusted, the most secure and that is why we use them. When it comes to your security, why use anyone else.

Product Guarantee

Product Guarantee:

GEMaffair.com offers a 30 day no-questions-asked return policy. Because you wear jewelry it is hard to warranty items longer. Your care can greatly increase or decrease the durability of our items. We will consider any return no matter how long you have had it if it is an obvious manu defect.

BuySafe Guarantee

BuySafe Qualified:

We qualify for BuySafe, an Internet bonding company that sells bonds for purchases made. Nine years ago, GEMaffair was one of the first online retailers approved by the company. Today, GEMaffair is one of the only jewelry retailers approved by BuySafe, so you can rest assured that our jewelry is a step above the rest.

Customer Rating

Customer Rating:

GEMaffair.com customers are one of the Internet's most satisfied groups of shoppers. In addition to our 99.8% satisfaction rating, we see fewer returns than any e-commerce jewelry retailer because we sell quality jewelry. We can toot our own horn, but nothing speaks louder than our more than 200,000 Satisfied Customers.

Product Information

Product Information:

One reason many consumers turn to GEMaffair.com is because we give more information on our products than anyone else in the industry. In addition to a product description and product specifications, our photography is done in-house after we have received a shipment. By doing everything at our facility we can take accurate pictures to give our buyers all the information they need to make their purchase. And, unlike many of the other online jewelry retailers, GEMaffair does not enhance our photography with design programs like Photoshop or InDesign. GEMaffair believes that since gemstones and precious metals are naturally beautiful, they do not need to be mechanically altered to be appreciated. What you see is what you get with GEMaffair.com.

Customer Service

Customer Service:

GEMaffair.com is there for you. In addition to our toll free number, our website is loaded with informative articles, gift guides, and helpful tips to help you make the purchase that is right for you. We are more than happy to help you size a ring, find the right gift for that special someone, or give you the facts on the different types of gemstones. We also offer gift wrap, shipment tracking, informative newsletters, question and answer forums, and repair services.

Safe Shipping

Safe Shipping:

GEMaffair.com ships products via the United States Postal Service. We have been selling jewelry online for 12 years and we find the USPS has the least amount of theft, the fastest delivery times and very competitive rates. We ship Priority Mail all over the country. Most purchases arrive with one to three days. You can track your package through the USPS website.

GEMaffair.com has worked hard to become one of the most trusted names in Internet jewelry sales. If you would like more information, please visit our press page. There you can read articles from CNN.com, BuySafe.com, Ebay.com, Internetretailer.com, and many others. We would also be happy to answer any questions you may have about our products, our checkout service, or our shipping policies. To reach us, please call 1-800-GEMS and a customer service representative will be happy to assist you.